Ars Technica: Even self-driving leader Waymo is struggling to reach full autonomy

After 48 hours we haven't seen any sign people are using Waymo's service.

In late September, a Waymo spokeswoman told Ars by email that the Phoenix service would be fully driverless and open to members of the public...

We now know that Waymo One won't be fully driverless; there will be a driver in the driver's seat. And Waymo One is open to the public in only the narrowest, most technical sense...

https://arstechnica.com/cars/2018/12/waymos-lame-public-driverless-launch-not-driverless-and-barely-public/